Mattress Return Policy
All sales are final. No returns will be accepted for mattresses that have been opened or delivered. Refunds may be available in limited circumstances, prior to pickup or delivery of items. Contact us with further questions.
Every mattress comes with the applicable manufacturer’s warranty, and those warranties vary by manufacturer. If you have an issue with your mattress, please notify us of the issue as soon as possible so we may assist in the processing of your warranty claim. Warranty information differs between mattresses.
Need help?
Contact us at boxdroprochester@gmail.com for questions related to refunds and returns.